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Wednesday, November 7, 2012

7 P's Vs 7 C's

Extended Or Modern Or Service Marketing Mix 

Organisation Way(P) Vs Customer Way(C)
The 7Ps

The 7Cs
Organisation facing

Customer facing
Product
=
Customer/Consumer
Price
=
Cost
Place
=
Convenience
Promotion
=
Communication
People
=
Caring
Processes
=
Co-ordinated
Physical evidence
=
Confirmation

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